Getting started with Web Based E-Mail

Congratulations on your new website. In addition to hosting your website, Flexible Internet also provides e-mail accounts for you at your domain name. This document will show you how to use your new e-mail accounts.

Accessing E-Mail

1. Make sure your computer is on and you are connected to the Internet.
2. Open up a browser (Internet Explorer, Netscape or any other similar program).
3. Browse to the address http://mail.yourdomain.com.

 At this point, the following will appear on your screen:

4. In the ‘User ID’ box, type your e-mail address (user@yourdomain.com for example).
5. In the ‘Password’ box, type your password. Be careful to use capital or lowercase letters exactly as your password calls for them
6. Click on the ‘Log In’ icon just below the ‘Password’ box.

 The Main Menu will now appear on your screen. It should look like this:

7. To view new mail, click on the ‘Inbox’ folder. To view the contents of another folder, simply click on that folder name instead. Please note that if a folder is empty, you cannot click on its name.
8. A screen will appear showing the contents of the folder you clicked on. Click on any message that you wish to read.

Managing E-Mail

When you are reading a message, several options will appear on the screen (including ‘Reply’, ‘Reply All’, ‘Forward’, ‘Delete’ and ‘Move To’) To select any of these options, simply click on the appropriate word.

Sending E-Mail

To send an original message:

1. Click on the blue ‘Compose’ tab along the top of the window.
2. Fill in the appropriate ‘To’ and ‘Subject’ information at the top.
3. Type your message in the large box in the middle.
4. Click ‘Send Message’ below.

To reply to a message: 

1. While viewing the message, click the blue word ‘Reply’ or ‘Reply All’.
2. Type your message in the large box, above the words ‘Original Message’.
3. Click ‘Send Message’ below.

Additional Help

For additional assistance, please click the blue ‘Help’ tab at the top of the screen. A blue help screen will pop up and it will look like this:

You may click ‘Show FAQs’ (Frequently Asked Questions) or Index at the top for additional topics of instruction.